Version 2026-09-v1
Operator: Bugclue, C-126, Basement, Naraina Phase 1, New Delhi - 110028.
Genuine business and campaigns
Represent only a business you are authorised to represent. Provide accurate identity and campaign information and lawful products, services and materials. Hold the rights needed for logos, photographs, music and advertising assets you upload. Do not impersonate a business, offer fictitious work, solicit unlawful payments or exploit creators.
Contact information is purpose-limited
Unlocked details may be used only for a genuine professional opportunity relevant to that creator. Do not sell, publish, redistribute, scrape, harvest or add those details to unrelated marketing lists. No bulk spam, harassment or repeated contact after a request to stop. Protect the details against unauthorised access. Buying Coins or unlocking a profile is not a booking, endorsement, guarantee of identity, introduction service or promise of response.
Your commitments to creators
Independently verify suitability and agree fees, deliverables, payment dates, product delivery, expenses, cancellations and usage rights. Honour lawful commitments you make and pay creators directly when you have agreed to pay. Castclue does not supervise or guarantee those arrangements. Paid promotion buys only the platform benefit expressly stated, not guaranteed leads, revenue or campaign performance.
Related policies and contact
- Terms of use (2026-09-v1)
- Creator terms (2026-09-v1)
- Brand and hiring terms (2026-09-v1)
- Privacy policy (2026-09-v1)
- Community and safety policy (2026-09-v1)
- Refunds and cancellations (2026-09-v1)
- Grievance and dispute process (2026-09-v1)
Current support and grievance contacts · Data deletion
Grievance contact at publication: Kshitij, support@castclue.com, C-126 Naraina Phase 1, New Delhi - 110028.